Privacy Policy

How Bobby Davis Jr. Septic Tank Service handles your information and text messaging preferences.

About this policy

Effective date: September 18, 2026

Bobby Davis Jr. Septic Tank Service (“we,” “us,” or “our”) provides residential and commercial septic services from Durham, North Carolina. This Privacy Policy explains how we handle information provided through bobbydavisseptic.com, service inquiries, and our appointment text messaging program.

Important notice about SMS information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties, except with aggregators and providers necessary to deliver the text messaging services you have requested. These restrictions apply to every sharing category described below.

1. Information we collect

Our contact form asks for your full name, phone number, a short message about your needs, and your choice about receiving non-marketing appointment text messages. You may also provide property details, service addresses, appointment preferences, or other information when discussing a service request with us.

Communications may include inquiry details, appointment information, service history, and SMS consent or opt-out information. Please do not submit payment card numbers or other sensitive financial information through the contact form.

When you use the website, our hosting and website service providers may process technical information such as your IP address, browser and device details, pages requested, and cookies or similar identifiers. Embedded services may also receive information as described below.

2. How we use information

We use information to respond to inquiries, discuss and provide septic services, coordinate appointments, communicate about requested work, manage customer records, and honor communication preferences. Technical information supports website operation, security, troubleshooting, and service improvement.

Choosing appointment text messages does not authorize unrelated promotional text messages.

3. SMS messaging and your choices

Our SMS program provides non-marketing appointment confirmations and reminders to customers who have booked an appointment and explicitly opted in. The website form includes a dedicated consent checkbox. Message frequency varies based on your appointments and interactions. Message and data rates may apply.

  • Opt in: Select the SMS consent checkbox when submitting the form if you wish to receive the described messages. Consent to SMS is optional and is not a condition of purchasing services.
  • Opt out: Reply STOP to the number that sent the message to unsubscribe. You may receive a message confirming your request. To receive messages again, provide a new opt-in.
  • Get help: Reply HELP or call (919) 481-6929 during regular business hours, Monday through Friday, 7 AM to 5 PM.

Carriers are not liable for delayed or undelivered messages. For additional program conditions, read our Terms of Service.

4. Information sharing

We do not sell, rent, or trade your personal information. We may share information with service providers that support website hosting, inquiry handling, appointment coordination, customer service, and communications, as needed to provide those services. Our website contact form is delivered through LeadConnector.

Information may also be disclosed when required by applicable law or valid legal process, or when necessary to protect rights, safety, or security. If the business is reorganized or transferred, customer information may be transferred subject to applicable law and this policy. SMS opt-in data and consent remain subject to the restrictions in the important notice above.

5. Security and retention

We use reasonable safeguards to protect personal information. No method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Information is retained as needed for the purposes described in this policy, including handling service requests, maintaining business records, honoring communication preferences, and meeting applicable legal obligations. You may contact us to ask about retention or request deletion; some records may need to be retained for legal or administrative reasons.

6. Cookies and embedded services

The website provides CookieAdmin controls for cookie preferences. You can use the displayed cookie controls and your browser settings to manage cookies. Restricting cookies may affect website features.

Our contact page embeds a LeadConnector form and a Google map. When these features load or are used, the provider may receive technical information, use cookies, and process information under its own policies. A link to an external website or review platform may also take you to a service with its own privacy practices.

7. Access, corrections, and other choices

You may contact us to request access to, correction of, or deletion of information you have provided, or to ask how it is used. We may need to verify your identity before responding. Requests will be handled subject to applicable law and any recordkeeping obligations. Any additional rights available under applicable privacy laws remain unaffected.

You may withdraw SMS consent by replying STOP. You can also call us to discuss your communication preferences or request services without opting in to text messages.

8. Third-party links

Our website links to third-party services, including maps, social media, and review platforms. Their privacy practices are governed by their own policies. This policy describes information handled by Bobby Davis Jr. Septic Tank Service and does not control how independent third parties use information.

9. Changes to this policy

We may update this Privacy Policy. The current version will be available on this page with its effective date. Where required by applicable law, we will provide additional notice or obtain consent for material changes.

10. Contact us

Bobby Davis Jr. Septic Tank Service
Durham, NC 27703
Phone: (919) 481-6929
Office hours: Monday through Friday, 7 AM to 5 PM
Website: bobbydavisseptic.com

For questions about privacy or your information, call us or use our contact form.